This Privacy Policy explains how Nuvè collects, uses, and protects personal data when you use the Nuvè application (“App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

The data controller responsible for personal data processing is:

Nuvè

Email: support@nuve.al

Website: https://nuve.al/

2. Information We Collect

We may collect the following types of data:

a) Personal Information

• Name

• Email address

• Professional information (e.g. salon name, services)

• Account credentials

b) Usage Data

• App interactions

• Device type and operating system

• Log data (IP address, timestamps, errors)

c) User-Provided Content

• Client information entered by the user

• Notes, appointments, and service data

3. How We Use Your Data

We use collected data to:

• provide and operate the App

• manage user accounts

• improve functionality and performance

• ensure security and prevent misuse

• comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data based on:

• performance of a contract

• legitimate interests

• compliance with legal obligations

• user consent (where required)

5. Data Sharing and Disclosure

We do not sell personal data.

Data may be shared only with:

• technical service providers (hosting, infrastructure)

• authorities, if required by law

All partners process data in compliance with applicable regulations.

6. Data Retention

Personal data is retained only for as long as necessary to:

• provide the App

• comply with legal obligations

• resolve disputes

Users may request deletion of their data at any time.

7. User Rights (GDPR)

Users have the right to:

• access their data

• correct inaccurate data

• request deletion

• restrict or object to processing

• request data portability

Requests can be sent to [insert support email].

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

9. Children’s Privacy

The App is not intended for use by individuals under the age of 16.

We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective upon publication within the App or on our website.

11. Contact Us

If you have any questions about this Privacy Policy:

Email: support@nuve.al

Website: https://nuve.al/